The Importance of Brand
Do you know what your customers are saying and seeing about you online? And do you know how that is affecting your sales and profits?
Brand is what people say and see about your business. It includes your website, social media, and online reviews.
Building a successful business is hard work, and the results of all your hard work can be destroyed because of a few negative reviews on the Internet.
Potential customers can be discouraged from using your services if they cannot find any positive reviews, and a single negative review may turn away countless would-be customers.
Brand Reputation Management Made Simple
Smart business owners will monitor their customers’ experiences and be ready to take quick action in order to protect their brand against negative feedback. But do you have time to monitor everything that is said about you on the web? And do you know what to do about what you find out? Is anyone even mentioning you online?
You need to be able to focus on serving your customers while building and protecting your online reputation at the same time.
We make brand reputation management simple for you.
We have proven tools for managing online brand reputation. We’ll set up a system for you that will make it simple for you to protect and build your brand on the web.
We simplify reputation management for you and deliver you a positive ROI, so you can simply focus on what you do best: serving your customers.
Primary Benefits of Brand
Builds Trust
People who are already in a buying mood will use Brand to confirm their buying decision.
93% of people look for online reviews before making a buying decision.
73% of people say that positive reviews make them trust a business more.
Protects From Bad Reviews
Anyone can go online and write a review about your service. Other people can then go online and see that review, and that review is a representation of your brand.
If a customer has a bad experience, it should not cause your entire business to go down the tubes.
If you have a strong brand with more positives than negatives, your business will be able to withstand an occasional bad review.
Increases Sales
74% of people say that they won’t choose a company with poor reviews.
48% of people say that they need to see at least a 4-star rating for a business.
A 1-star difference in rating can result in a 5%-9% change in revenue.